Return Policy

At Belleza and Beyond, we want you to love your purchase! If you’re not completely satisfied, here’s how our return policy works:

Return Eligibility

• Returns are accepted within 14 days of receiving your order.
• To be eligible for a return, items must be unused, in their original packaging, and sealed. Due to hygiene reasons, we cannot accept returns on opened or used cosmetics.

How to Initiate a Return

1. Contact Us: Email us with your order number and reason for the return.
2. Return Instructions: We will provide you with instructions on how to return your item.

Return Shipping

• Customers are responsible for return shipping costs.
• We recommend using a trackable shipping service or purchasing shipping insurance for items over $50, as we cannot guarantee we will receive your returned item.

Refund Process

• Once we receive and inspect your return, we will process your refund within 5-7 business days.
• Refunds will be issued to the original payment method.

Exchanges

We currently do not offer direct exchanges. If you’d like a different item, please return your original purchase and place a new order.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will resolve the issue and cover return shipping costs.

Terms of Purchase

By completing a purchase on our website, you agree to our terms of purchase. This includes accepting our return policy, shipping policy, and any other relevant terms and conditions outlined on our site. Please ensure you read all policies carefully before making a purchase.

Questions?

If you have any questions or need assistance, please reach out to us through the contact us page. 

Thank you for shopping with Belleza and Beyond! We appreciate your support!

Shipping Policy

We are dedicated to providing you with a seamless shopping experience. Please review our shipping policy outlined below:

Processing Time

All orders are typically processed within 1-3 business days.
Orders placed on weekends or holidays will be processed the following business day.

Shipping Methods and Rates

We offer a variety of shipping options to meet your needs. Shipping rates and estimated delivery times will be calculated at checkout based on shipping method selected and destination of your order.

Free Shipping

Enjoy free shipping on all orders over $75!

Lost or Damaged Packages

If your package is lost or arrives damaged, please notify us within 3 days of the expected delivery date. We will assist you in resolving the issue with the shipping carrier.

Changes to Your Order

If you need to modify your order, please contact us immediately. While we strive to accommodate changes, we cannot guarantee modifications once the order has been processed.

Delivery Issues

In the event of a delivery issue (e.g., incorrect address, missed delivery), please reach out to us as soon as possible. We will work with you to find a solution.

Customer Service

For questions or concerns regarding shipping, please contact our customer service team. We’re here to assist you!

Thank you for choosing Belleza and Beyond! We appreciate your business and hope you enjoy your shopping experience with us.

Product Disclaimer

We source 100% genuine brands in bulk from reputable suppliers and overstock brokers, ensuring that you receive only the highest quality products.

We are committed to offering top-quality items. Most of our products are brand new and sealed in their original packaging. However, some may arrive in one of the following conditions:

• New without Clear Wrap: These items are brand new but may be missing the outer plastic wrap.
• Slight Box Imperfections: The product is new, but the packaging may have minor scuffs or slight cosmetic damage.
• Unboxed (New Condition, Missing Original Box): These items are brand new but do not include their original box.

Rest assured, every product is thoroughly inspected to meet our high-quality standards before being listed. If you have any questions about a specific item's condition, please don’t hesitate to reach out!